Privacy Policy

This Privacy Policy (the “Policy”) sets out how information about users of the ISENTIE website (the “Website”) that the Website Administration may obtain when the Website is used is processed and protected.

The Policy has been prepared in accordance with Federal Law No. 152-FZ of 27 July 2006 “On Personal Data”, taking into account amendments in force in 2026, and is publicly available.

1. General provisions

1.1. This Privacy Policy supplements the Personal Data Processing Policy and the Personal Data Processing Consent, which are separate documents governing the relationship between the Administration and the data subject under Federal Law No. 152-FZ.

1.2. The Privacy Policy explains:

• what data may be collected when the Website is used;
• how that data is used and protected;
• to whom and in what circumstances data may be disclosed;
• the user’s rights in relation to their data;
• how to contact the Administration about data processing.

1.3. Use of the Website constitutes acceptance of this Policy. Users who disagree must refrain from using the Website.

2. Data collected

2.1. Data provided voluntarily. The Administration collects personal data only from users who complete the concert booking request form: surname and first name; contact telephone number; email address; preferences for the venue and date of the event (concert).

2.2. Automatically collected data. At the time this Policy was approved, the Administration did not automatically collect data about Website visitors (IP addresses, browser information, cookies or analytics).

2.3. Data collected by third-party services. When users follow links to third-party ticket services, their data is processed by those service operators under their own privacy policies. The Administration is not responsible for their processing of data.

2.4. The Administration does not process special categories of personal data (race, ethnicity, political views, religious beliefs, health or intimate life) or biometric personal data.

3. Purposes of processing

3.1. Personal data provided by users is processed solely to consider a concert booking request; contact the user to clarify its details (location, date and event arrangements); and enter into and perform a concert agreement, if an agreement is reached.

3.2. Personal data is not used for advertising mailings, market research or purposes other than those specified in clause 3.1 without the user’s separate consent.

4. Legal grounds for processing

4.1. The legal grounds are Federal Law No. 152-FZ of 27 July 2006 “On Personal Data” and the data subject’s consent to processing, set out in a separate document.

5. Processing procedures and conditions

5.1. Personal data is processed with the data subject’s consent, expressed by ticking a checkbox when submitting a request.

5.2. Consent is set out in a separate Personal Data Processing Consent document. Its text is provided to the data subject before consent is given.

5.3. Both automated and non-automated methods are used (mixed processing).

5.4. Personal data is stored on servers located in the Russian Federation. No cross-border transfer of personal data takes place.

5.5. Personal data is retained until the processing purposes have been achieved, but for no longer than three (3) years after it is provided, unless Russian law provides otherwise.

5.6. The Administration takes the necessary legal, organisational and technical measures to protect personal data against unlawful or accidental access, destruction, alteration, blocking, copying, provision, dissemination and other unlawful actions.

6. Disclosure to third parties

6.1. The Administration does not disclose users’ personal data to third parties except where expressly required by the laws of the Russian Federation.

6.2. The Administration does not carry out cross-border transfers of personal data.

6.3. When users follow links to third-party ticket services, those service operators process their data. The Administration is not responsible for their processing of data.

7. Cookies and analytics

7.1. At the time this Policy was approved, the Website did not use cookies, web analytics systems (Google Analytics, Yandex Metrica or similar services) or other tools for automatically collecting data about visitors.

7.2. If such tools are introduced in the future, the Policy will be supplemented accordingly and users will be informed of changes as provided in clause 10.1.

8. User rights

8.1. Users have the right to:

• obtain information about the processing of their personal data;
• request correction, blocking or destruction of data that is incomplete, outdated, inaccurate, unlawfully obtained or unnecessary for the stated processing purpose;
• withdraw consent to processing;
• challenge the Administration’s acts or omissions before the authorised authority for the protection of data subjects’ rights (Roskomnadzor) or in court.

8.2. To exercise these rights, users must send a written request to the Administration at: Apt. 202, 19 building 2, Rozhdestvenskaya Street, Moscow, or email isentie.music@gmail.com.

8.3. Requests will be answered within ten (10) working days of receipt.

9. Withdrawal of consent

9.1. Users may withdraw consent to the processing of their personal data at any time.

9.2. Consent may be withdrawn by written notice to the Administration at: Apt. 202, 19 building 2, Rozhdestvenskaya Street, Moscow, or by email to isentie.music@gmail.com.

9.3. Upon receipt of withdrawal, the Administration stops processing and destroys the personal data within thirty (30) days, except where processing may continue under Russian law.

10. Final provisions

10.1. The Administration may amend this Policy. A new version takes effect upon approval by the Administration.

10.2. Compliance with this Policy is monitored by the person responsible for organising personal data processing.

10.3. Matters not covered by this Policy are governed by the laws of the Russian Federation.